Our goal and our reward is the customers satisfaction!
We have utilized the services of DIG Installation Group to install two complete IKEA kitchens, one in the summer of 2014 at our summer property, and this past spring (May 2015) at our residence in Ottawa. We relied on DIG for the complete package, that is design, choosing the materials, arranging and coordinating the subcontractors, and completing the installation.
Graham Galeote is not only very professional, but he is also extremely knowledgeable, helpful and resourceful. He went out of his way to address our concerns. He and his administrative staff were available to deal with any issues we raised in a timely and efficient manner. DIG’s employees who attended at our premises were equally helpful, courteous and committed and together they made the whole process a pleasure. Graham and his staff were able to deal with any issues that arose during the process in a seemingly seamless and efficient manner. Their guidance throughout and knowledge of the IKEA product resulted in kitchens we are absolutely delighted with.
We are pleased to be able to recommend DIG and the IKEA product to our friends, families and colleagues.
Graham and the entire staff at DIG Installation Group are great ambassadors for IKEA. – Arthur & Susan (2015)
As disruptive as a kitchen reno is, it is hard to believe that we were 22 days from tear-out to granite counters, so the best $250 I ever spent was getting you guys to coordinate trades. Congratulations! – Bob P. – November 2014
Graham installed my Ikea kitchen a few weeks ago and did an excellent job. Throughout the process, Graham and his crew were consummate professionals – they gave very clear instructions prior to the delivery of the boxes, were extremely respectful of my home, and left the place in pristine condition. I’ve already recommended DIG to neighbours and friends. Thank-you for a job very well done.– — Lianne M., August 2013
We wish to thank you for the excellent work you did installing our IKEA kitchen. We particularly appreciated the efficient and professional way you coordinated the work of the floor and backsplash tile installer (very responsive to any request for changes); the painter, who did a high quality paint job;and the electrical contractor. We are very pleased with our new kitchen; Best regards,— Kinga & Elemer, 2011
Kinga & Elemer
This letter is in reference to the excellent work and the service we received from David Galeote when he built and installed our IKEA kitchen in June 2011.— Tianna & Ken - 2011
When I was planning our kitchen renovation, David was recommended as a possible contractor for the installation. In meeting with David in March to finalize the plans, we could tell we picked the right guy for the job. This was our first experience with a home renovation and David’s knowledge and experience (and patience) shone through.
According to his knowledge of IKEA products and his accurate measurements, we were able to tweek the plans and develop solutions for maximizing space while not compromising on the aesthetics and design for our kitchen.
When it came to the building of our cupboards, both he and his wife Cindy took the time to look for flaws in the products and would advise us accordingly on what could be salvaged or returned. For the installation, David took care to make sure doors were aligned and would gladly make adjustments to components that we were not completely satisfied with. When we fretted over what colour of stone to choose for our countertops he had rational and helpful advice.
As far as scheduling the installation and the hours of work, David was open and honest about his availability and when he said he was going to be there – he was. He was also very good about staying in contact via email or phone for questions about the installation or changes to schedules.
Furthermore, he was very helpful in recommending other trades for the installation of drywall, modification to walls and the installation of additional lights and electrical outlets.
Overall, we were completely satisfied with the service and the professional work ethic that David brought to the job. We would not hesitate to hire him again!
In closing and on a personal note (if you are a dog lover you will appreciate this), our dog who is discerning in the company she keeps adored him and was happy to share her space with him while worked away on our kitchen.
Graham: A quick note to say thanks for the great job on our kitchen. When we started our kitchen reno journey, we looked at Ikea and liked the available styles and quality, but dismissed Ikea because we didn’t think they offered the flexibility to do the custom work required for our space. You opened our eyes to the many ways the cabinets can be manipulated to work in ways beyond their original design, and to the fact that the material can be customized on the job site with high quality results at reasonable prices. Your experience was also critical with some fundamental design changes. Your positioning of the microwave below the counter, replacing the cubby shelves with a standard set of drawers and your design of the desk and pantry all enhanced the look of our kitchen. At the end of the day, we ended up with an improved design and superior product for less money than we would have spent with the other suppliers on our list. Thanks so much for a job well done! Warm regards,— Jeff and Jane. – 2011